Free Invoice Generator

Frequently Asked Questions

Get quick answers about creating, sending and using invoices.

• What is an invoice?

  An invoice asks a customer to pay for products or services. It shows what they owe, what they are paying for and when payment is due.

• What should I include in an invoice?

  Include your business and customer details, the invoice number and date, and the products or services you are billing for. Add quantities, descriptions, prices, taxes or discounts when they apply. Include the due date and any payment instructions your customer needs.

• How do invoice numbers work in Docelf?

  You choose the starting number for your first invoice. After that, Docelf numbers new invoices sequentially, so each new invoice gets the next number automatically.

• What is the difference between an invoice and a receipt?

  An invoice asks your customer for payment. A receipt records or confirms a payment. In Docelf, you can create a receipt from an invoice after you record a payment.

• Can I set a due date on an invoice?

  Yes. You can set an invoice due date in Docelf, and the due date stays with the invoice so you and your customer can see when payment is due.

• Can I email an invoice and see if my customer opened it?

  Yes. You can email an invoice directly from Docelf. The document history shows when the invoice was delivered and when your customer opened it.

• Can I record payments on an invoice?

  Yes. You can record the amount paid, payment date and an optional note. Docelf keeps track of the remaining balance and payment status. When the full amount has been recorded, the invoice is marked Paid.

• What happens after my customer pays the invoice?

  Record the payment on the invoice in Docelf. You can then create a receipt from that invoice. Docelf copies the relevant customer, item, price and document details into the receipt, so you do not have to enter them again.