Free Invoice Email Template and Examples

Send your invoice with a clear next step

Use the email to introduce the invoice and make the next payment step clear. The amount and due date tell the customer what to pay and when.

Create the invoice first, then use the email example below when you send it.

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Free invoice template from Docelf

Create the invoice. Send it. Get back to work.

Invoice Layouts to Send With Your Message

Create the invoice you will send with your message. These previews show invoice layouts, not email designs. Add your logo, colors and fonts in Docelf.

Copy-and-Paste Invoice Email Template

Use this message when you attach a PDF invoice in your usual email app. Replace the bracketed text and check the amount and due date against the invoice.

Example: Email With a PDF Invoice

Subject: Invoice [Invoice Number] from [Business Name]

Hi [Customer Name],

I’ve attached invoice [Invoice Number] for [Work or Order]. Please pay [Amount] by [Due Date].

Please use the payment instructions on the invoice and include [Invoice Number] as your payment reference.

Reply with any questions about the charges. Thank you for your business.

Best,
[Your Name]
[Business Name]

Use a Subject Line the Customer Can Find Again

Include the invoice number and your business or job name. For repeat work, the billing period can help the customer recognize the charge.

How to Prepare and Send an Invoice Email

Finish the invoice before writing the message. You can email it directly from Docelf or download a PDF for your own email app.

Invoice layout showing business details, customer, charges and payment information
  1. Complete the Invoice: Check the customer, charges, total and due date.
  2. Add Payment Details: Put payment instructions and agreed terms on the invoice.
  3. Choose How to Send: Email from Docelf, or download a PDF to attach yourself.
  4. Check the Recipient: Use the customer’s billing email address.
  5. Write the Message: In your email, name the invoice and tell the customer when and how to pay.
  6. Review and Send: Check the recipient and invoice. For a PDF email, check the attachment too.
Create an invoice in Docelf

Create the Invoice Before You Write the Email

Give the customer a clear document to refer to. Docelf calculates the total and keeps the due date with the invoice. Email it from Docelf or download a PDF.

Create Free Invoice

Keep the Message Short and the Invoice Complete

Use the email to introduce the bill, not repeat every charge. Put the detailed items and payment terms on the invoice.

The amount and due date should match in both places. If the customer has already paid part of the bill, ask for the remaining balance.

Give payment instructions your business actually uses. The email examples do not include a way to take payments through Docelf.

Friendly Payment Reminder

Use this message before the due date when a reminder would help. Check your payment records before sending it.

Example: Reminder Before the Due Date

Subject: Reminder: Invoice [Invoice Number] Due [Due Date]

Hi [Customer Name],

A quick reminder that invoice [Invoice Number] for [Work or Order] is due on [Due Date]. The remaining balance is [Amount Due].

I’ve attached the invoice again. Please follow the payment instructions on it.

If you have already paid, please reply with the payment date or reference so I can check our records.

Thank you,
[Your Name]
[Business Name]

After You Send the Invoice Email

After emailing the invoice from Docelf, check its history to see whether it arrived and the customer opened it. You still need to check whether payment has arrived.

Check the Invoice, Then Follow Up

  • Check whether the customer has paid before sending a reminder.
  • Record each payment amount and date so the remaining balance stays clear.
  • After recording payment, create a receipt from the invoice for the customer.

Overdue Invoice Follow-Up

Use this message after the due date has passed and you have checked that a balance remains. Keep the request direct without assuming why the payment is late.

Example: Follow-Up After the Due Date

Subject: Payment Follow-Up: Invoice [Invoice Number]

Hi [Customer Name],

Invoice [Invoice Number] for [Work or Order] was due on [Due Date]. Our records show a remaining balance of [Amount Due].

I’ve attached the invoice again. Please let me know when we can expect payment.

If you have already paid, please send the payment date or reference. Reply with any questions about the invoice.

Thank you,
[Your Name]
[Business Name]

Check the Email Before You Send It

Check that the customer has the right invoice and everything they need to pay.

For more help after the due date, use the past-due invoice email guide.

Prefer to Create the Invoice in a File?

Use a file template for the invoice, then check the finished document before attaching it to your message.

More Help With the Invoice Itself

Check a finished example, write the payment terms or start with the simplest layout.

Invoice Email Template FAQs

Ready to Send the Invoice With a Clear Message?

Create and send your invoice with Docelf

Send the invoice with a short message that tells the customer when and how to pay.

  • Create the invoice with a clear due date
  • Email it from Docelf or download a PDF
  • Keep the payment record with the invoice
Create Free Invoice

Free Templates from Docelf

Create free business documents like invoices, estimates, quotes and receipts from these blank, printable and downloadable templates

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