Business Letter Format

Put each part of your letter in place

Follow US business letter format with clear spacing, readable type, and the right details in the right place. Use the example to put your message in order.

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Service appointment letter in Docelf’s slightly modified block format, with the elf

US Business Letter Format at a Glance

A familiar layout helps your reader see who is writing, what the letter concerns, and how to respond. Full block is a straightforward choice when you are starting in a blank document.

US full-block letter diagram: 8.5 by 11-inch paper, one-inch margins, left-aligned parts, single-spaced text, blank lines between parts, and signature space
  • Paper: US Letter, 8.5 × 11 inches.
  • Margins: Start with one inch on all four sides.
  • Type: Use a readable 11- or 12-point font. Arial, Calibri, or Times New Roman are familiar choices.
  • Spacing: Single-space within paragraphs and address blocks. Leave a blank line between them.
  • Alignment: In full block, align the main parts to the left and do not indent paragraphs.
  • Signature: Leave four blank lines above your typed name when signing a printed letter.

These are useful US conventions, not a required layout for every recipient. Follow an organization’s own instructions when it supplies them.

Docelf uses a slightly modified block format. The date and reference sit to the right, while the recipient details and letter body start on the left. The service-appointment example on this page shows that layout.

Put the Parts in Order, With Room Between Them

For a full-block letter without letterhead, begin with your address and contact details. The date follows beneath it. Use the same left margin for the parts below.

  1. Sender details: Put your business name, street address, and city, state, and ZIP code on separate lines. Add a phone number or email where the reader can reach you.
  2. Date: Leave one blank line after the sender block. Write out the month: September 29, 2026.
  3. Inside address: Leave one blank line after the date, then add the recipient’s name, role if useful, company, and mailing address.
  4. Greeting: Leave one blank line after the address. A formal US greeting can read “Dear Morgan Lee:”.
  5. Body: Leave one blank line after the greeting and between paragraphs. Start with your purpose and finish with the next step.
  6. Closing: Leave one blank line after the last paragraph, then write “Sincerely,” or another suitable closing.
  7. Signature: Leave four blank lines for a handwritten signature, followed by your typed name and role.

An optional subject can sit between the greeting and body, with a blank line on either side. Some letter styles place it above the greeting. Keep the choice consistent. Put any enclosure or cc note below the signature block, and include only documents and people relevant to the letter.

Set paragraph spacing so it produces one clear gap; avoid adding both large paragraph spacing and extra blank lines. For a closer look at each field, see the parts of a business letter.

US Business Letter Format Cheat Sheet

Keep the page setup and order of parts together as you write. This one-page sheet covers US Letter paper, margins, paragraph spacing, and room for a signature.

One-page US full-block business letter cheat sheet showing Letter paper size, one-inch margins, seven parts, single spacing, blank lines between paragraphs, and signature space
  • Set US Letter paper, one-inch margins, and readable 11- or 12-point type.
  • Put the sender details, date, recipient address, greeting, body, closing, and signature in order.
  • Use single spacing within parts and one clear gap between them.
  • Leave room to sign above your typed name.
  • Add a subject, reference, enclosure note, or cc only when useful.

Download Cheat Sheet PDF

The sheet uses full block, with the main parts starting at the left margin. Docelf’s slightly modified block layout places the date and reference on the right.

For each part’s purpose and an example, see the seven parts of a business letter. To compare alignment, use the block-format guide.

How to Write a Business Letter in Five Steps

Decide what you want the reader to know or do before you start. Then work through the five steps marked on this Docelf service-appointment example.

Service appointment letter with five numbered writing steps and the Docelf elf
  1. Add Your Sender Details: Use your business name, address, and contact details, or begin with your letterhead.
  2. Date and Address the Letter: Add the letter date and the recipient’s name, business, and address. Include a reference when useful.
  3. Greet the Reader: Use a named greeting where possible, such as “Dear Morgan Lee:”. A short subject can help identify the topic.
  4. Write the Message: Start with your purpose. Give the details the reader needs, then state the next step and any response date.
  5. Close and Sign: Add a courteous closing, leave signature space, and type your name and role. Check the finished letter before sharing it.

Before You Send Your Letter

After You Send Your Letter

  • For letters emailed from Docelf, check the document history to see when the letter is delivered and opened.
  • If it has not been delivered, check the recipient’s email address before sending it again.
  • If you need a reply, follow up after the response date you gave in the letter.

A useful follow-up gives the reader enough context to answer. Mention the original subject or reference, repeat the outstanding request, and include your contact details.

Service appointment letter in Docelf’s slightly modified block format, with the elf

Put Your Message Into a Letter

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How to Address a Business Letter

The inside address is the recipient’s name and mailing address on the letter itself. Use the recipient’s full name, their role when it helps, the organization, and the mailing address. Keep apartment or suite details with the street address.

Inside Address Example

Morgan Lee
Riverbend Offices
480 Market Avenue
Portland, OR 97204

Follow it with “Dear Morgan Lee:”. Use a courtesy or professional title if you know the recipient uses it; you do not need to guess one.

On the Envelope

Put your return address in the upper-left corner and the recipient’s address near the center. Leave the upper-right corner for postage. Check that the name and address match the letter. Include any apartment or suite number and check the ZIP code.

When You Do Not Know the Name

Try the business website or ask who handles the matter. If you cannot find a name, put the relevant role or department above the company and mailing address. Match the greeting to it, such as “Dear Purchasing Manager:” or “Dear Customer Service Team:”. A specific role gives the letter a clearer destination than “To Whom It May Concern”.

For more openings and sign-offs, see how to start and end a business letter.

Full Block or Modified Block?

Both styles keep the message easy to read. The main difference is where the date, closing, and signature begin.

Part Full Block Traditional Modified Block
DateStarts at the left marginBegins near the page center, at the same starting point as the closing
Recipient and bodyLeft-alignedLeft-aligned
ParagraphsNo first-line indentNo first-line indent
Closing and signatureStart at the left marginBegin near the page center, aligned with each other

Docelf uses a slightly modified block format. Its date and reference are on the right, while the recipient details and body are on the left. The example also keeps the closing and signature on the left.

Semi-block usually follows a modified-block arrangement with indented paragraphs. See the block-format guide for the layout comparison, or the formal-letter guide for more traditional wording.

With and Without Letterhead

Letterhead identifies your business before the reader reaches the message. If it already includes your business name, address, and contact details, begin the letter beneath it with the date. Leave clear space so the letterhead and date do not run together.

Without letterhead, type your address and contact details at the top. Put your personal name and role in the signature block. Keep a logo modest enough to leave room for the letter itself, and check that a home or office printer will not cut off the edges.

Browse business letterhead ideas for the header, or the template formats guide for the Word, Google Docs, and online options.

What Changes When You Send It by Email?

If you attach a PDF, keep the letter’s date, recipient details, greeting, and signature block. Give the email a useful subject, such as “Service appointment confirmation — OPS-1042”, and add a short message telling the reader what is attached.

If you write the message directly in the email body, use a subject line, greeting, short paragraphs, closing, and contact signature. You can usually leave out the postal address blocks and the separate date because the email already shows when it was sent. Keep any reference and requested response date in the message.

Attach a letter when you want the reader to save or print a document with its own date and layout. For a routine question or update, an email body may be enough.

A Complete Business Letter Example

This fictional service-appointment letter confirms the date, explains the visit, and tells the customer how to make a change. The wording below uses a written-out date and full-block reading order. Replace the names and details with your own.

Example: Service Appointment Confirmation

Oakline Property Services
1712 Alder Street
Portland, OR 97205
(503) 555-0146
hello@oakline.example

September 29, 2026

Morgan Lee
Riverbend Offices
480 Market Avenue
Portland, OR 97204

Reference: OPS-1042

Your Service Appointment Is Scheduled

Dear Morgan Lee:

I’m writing to confirm our service visit at Riverbend Offices on October 20, 2026, at 10:00 a.m. Our team will inspect the lobby entrance and review the repair options with you on site.

We’ll call the day before to confirm access. If you need to change the appointment, please call or email us and mention reference OPS-1042.

Thank you for choosing Oakline Property Services. We look forward to seeing you.

Sincerely,

[Signature]

Jordan Ellis
Client Services Manager

Use this structure to create your own business letter. The signature placeholder shows where to sign; leave the extra space when preparing a printed version.

For a different purpose, try a letter of introduction to open a business conversation or a complaint letter to explain a problem and request a remedy. Browse the business letter templates and sample letters for more situations.

Business Letter Format FAQ

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Service appointment letter in Docelf’s slightly modified block format, with the elf

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  • Write the message and add your signature
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Free Templates from Docelf

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